AllVoices Support Team
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Recent activity by AllVoices Support Team-
Updated Notes & Attachments🗒️
Better organize case notes and attachments We've updated the notes and attachments section, making it even easier to organize case notes and files. Admins have the ability to create a chronologica...
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Automated Exit Surveys
Automated exit surveys from AllVoices allows you to automatically send an exit survey to an employee’s work and/or personal email upon termination via your HRIS integration. Necessary Requirements...
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Cases Submitted Via Phone Line
If you have purchased a phone line add-on, learn more about cases submitting, managing and responding to phone line cases below.  Reporter (“Caller”) Experience  In order to report via phone, emp...
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Case Manager: Collection of Case Manager Related Guides for Success
This guide provides links and information about the overall functionality of Case Manager from AllVoices. Â Case Overview / Dashboard Guides: Case Overview: View this guide for a comprehensive ov...
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Introducing Vera: Your Virtual Employee Relations Assistant
Meet Vera, your Virtual Employee Relations Assistant. With advanced technology and artificial intelligence Vera is the next step in our mission to help you uncover and resolve workplace issues. Ver...
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How to Add a Case as an Admin
Case Manager Pro allows administrators to add their own cases based on information they may have received outside of AllVoices reporting (such as through an open door policy, through email, through...
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Admin-Created Case Messaging: Message Involved Parties From a Case Input By an Admin
Admins can send messages from cases using the involved party’s email address so that all communications regarding the case are captured directly in AllVoices.   Message an Involved Party Owners, ...
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AllVoices Admin Dashboard Guide
Our new dashboard layout creates a cleaner and more connected user experience. See below for a comprehensive walkthrough of the new interface. Additionally, view our walkthrough here for more infor...
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Can I change the name of an employee-submitted case?
Yes, you can. Follow the steps below: 1. Select the case you'd like to change the title to, and then select "Edit Case" 2. Name the case and select "Submit" Â If you have any additional questions...
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Exporting Cases
Within a case, you now have the ability to export all information into a PDF. See more details below: Â What changed? When you're in a case, there is now an export icon next to the tag icon and lin...