AllVoices Support Team
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Articles
Recent activity by AllVoices Support Team-
AllVoices Admin Dashboard Revamp: Case Manager 2.0
A new AllVoices dashboard (aka Case Manager 2.0) impacting all users is dropping soon! Our new dashboard layout creates a cleaner and more connected user experience. See below for a comprehensive w...
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Admin-Created Case Messaging: Message Involved Parties From a Case Input By an Admin
Admins can send messages from cases using the involved party’s email address so that all communications regarding the case are captured directly in AllVoices. Message an Involved Party Owners, ...
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Link Related Cases
You can now link cases directly within AllVoices to better track systemic issues and quickly reference related cases. Linking a Case Any admin (Owner, Primary, Sub) can link cases which they ...
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AllVoices App for Slack for Employees Installation Guide
The AllVoices App for Slack for Employees allows employees to conveniently, anonymously, and safely communicate any and all feedback, questions, kudos or concerns with company leadership directly w...
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Admin Creating or Adding to a Case Via AllVoices App for Slack User Guide
The purpose of this guide is to outline the functionality of the AllVoices - Admin app for Slack. With AllVoices - Admin, you are able to capture entire Slack message threads and use them to either...
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AllVoices App for Slack for Employees User Guide
The purpose of this guide is to outline the functionality of the AllVoices App for Slack for Employees. If your AllVoices company account does not have AllVoices for Employees integration enabled, ...
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AllVoices for Admins App for Slack Installation Guide
The AllVoices for Admins App for Slack allows your AllVoices users to create new and add to existing AllVoices cases directly within Slack. Note: Prior to following the steps below, you must hav...
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AllVoices Now Offers Benchmarking Analytics
AllVoices now features advanced Benchmarking Analytics that allows you to track various key indicators to help gauge company health and admin performance relative to other AllVoices companies. Note...
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Need Support?
For support, feedback, questions or concerns please reach out to support@allvoices.co
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Case Notifications Via Slack Integration Guide
Case Notifications Via Slack Integration Guide The purpose of this guide is to provide AllVoices Owner admins with the steps required to enable and install the AllVoices Slack app for your organiza...