AllVoices Support Team
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How AllVoices Is Truly Anonymous
AllVoices was founded on the principle that employees are more likely to share honest feedback and report issues if they are truly anonymous. Everything about the product was built with this core v...
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Associated Cases 💼
We've broadened the scope of our filtering options on the case listing page, ensuring that every field available in the case forms can now be used as a filter. This enhancement allows for a more r...
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Vera | AI FAQ
Where is AI (Vera) used in AllVoices? Case Summary: Vera quickly summarizes new cases, aiding in swift comprehension for admins and investigators. Future updates will allow real-time summary refres...
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Can I delete a case?
For accurate record-keeping purposes you are not able to delete cases, however, if you need test cases removed, please reach out to your customer success manager or support@allvoices.co for assista...
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How to Add a Case as an Admin
Case Manager Pro allows administrators to add their own cases based on information they may have received outside of AllVoices reporting (such as through an open door policy, through email, through...
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Tasks User Guide
Within a case, you now have the ability to add tasks to keep cases moving and hold admins accountable. Â Note: All Admins with case access can view and create tasks except Viewers who can only view...
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Vera Auto-Draft User Guide
 Your virtual employee relations assistant, Vera, has acquired a new skill: auto-drafting responses to reporters.  Within your messages with a reporter, you will now see a toggle to turn auto-dra...
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Case Actions Panel Explained
The case actions sidebar guides you through the step-by-step actions to take while administering a case.  Upon clicking on the sidebar you can: 1. Assign an admin 2. Set the case priority 3. Mar...
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Do I have to remain anonymous?
No, employees can and do come forward in the reporting process through the de-anonymize feature or in the messaging feature, after the report has been submitted. Â
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What is AllVoices?
AllVoices is an all-in-one Employee Relations Platform built by experts to help companies resolve and prevent workplace issues. By proactively identifying and addressing patterns of workplace issue...