AllVoices Support Team

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  • How AllVoices Is Truly Anonymous

    AllVoices was founded on the principle that employees are more likely to share honest feedback and report issues if they are truly anonymous. Everything about the product was built with this core v...

  • Can I delete a case?

    For accurate record-keeping purposes you are not able to delete cases, however, if you need test cases removed, please reach out to your customer success manager or support@allvoices.co for assista...

  • Tasks User Guide

    Within a case, you now have the ability to add tasks to keep cases moving and hold admins accountable.   Note: All Admins with case access can view and create tasks except Viewers who can only view...

  • Vera Auto-Draft User Guide

      Your virtual employee relations assistant, Vera, has acquired a new skill: auto-drafting responses to reporters.   Within your messages with a reporter, you will now see a toggle to turn auto-dra...

  • Case Actions Panel Explained

    The case actions sidebar guides you through the step-by-step actions to take while administering a case.    Upon clicking on the sidebar you can:  1. Assign an admin 2. Set the case priority 3. Mar...

  • Case Details Page: What's New

    We have revamped the interface for when you click into a case to make your experience more seamless and intuitive! Along with a new layout for existing features, we've also added a few new exciting...

  • Engage: Send an Email to Employees Via AllVoices Encouraging Them to Submit Feedback

    The new Engage feature from AllVoices allows you to proactively send an email to your employees to request feedback through your company’s custom AllVoices URL. This feature and our various templat...

  • Do employees have to login to submit a report?

    No, in fact employees do not have the ability to log in. This helps reassure employees of their anonymity when submitting sensitive information.

  • How to Add a Case as an Admin

    Case Manager Pro allows administrators to add their own cases based on information they may have received outside of AllVoices reporting (such as through an open door policy, through email, through...

  • Performance Improvement Guide

    Our Performance Improvement tool enables Managers and HR teams to collaborate on performance issues which aids in streamlining communication, ensuring proper documentation, and increasing accountab...