AllVoices Support Team
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Activity overview
Latest activity by AllVoices Support Team-
AllVoices Support Team created an article,
Engage: Send an Email to Employees Via AllVoices Encouraging Them to Submit Feedback
The new Engage feature from AllVoices allows you to proactively send an email to your employees to request feedback through your company’s custom AllVoices URL. This feature and our various templat...
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AllVoices Support Team created an article,
What kinds of questions can Vera help with?
Vera's capabilities are growing! Check out the list below for inspiration on what to ask Vera to help you with. Product Question Ideas How do I add an admin to AllVoices? Templates for creating ...
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AllVoices Support Team created an article,
Using the AllVoices Reminders Feature
The reminders feature prompts the assigned admin on a case to respond to and follow up with a reporter's messages to avoid delays or missed conversations ensuring employees are responded to in a ti...
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AllVoices Support Team created an article,
Can I delete a case?
For accurate record-keeping purposes you are not able to delete cases, however, if you need test cases removed, please reach out to your customer success manager or support@allvoices.co for assista...
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AllVoices Support Team created an article,
Can I change the name of an employee-submitted report/case?
Yes, you can. Follow the steps below: 1. Navigate to the report and click "Report Answers" 2. Scroll down to "Admin Additions" and select "+ Add/Edit" 3. Name the report and select "Submit"
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AllVoices Support Team created an article,
Do employees have to login to submit a report?
No, in fact employees do not have the ability to log in. This helps reassure employees of their anonymity when submitting sensitive information.
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AllVoices Support Team created an article,
Can a case be assigned to multiple admins?
A case can only be assigned to one admin so there is someone responsible for that case. A case can be reassigned to another admin, or an admin can tag other admins on a case to collaborate, but onl...
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AllVoices Support Team created an article,
Where do I find my new messages?
You can find your new messages in AllVoices by selecting the "New Messages" filter to the right of the "+ New Case" button and to the left of "New Cases" filter. You can also see your new messag...
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AllVoices Support Team created an article,
Comment AllVoices est-il réellement anonyme?
AllVoices a été fondé sur le principe que les employés sont plus susceptibles de partager des commentaires honnêtes et de signaler des problèmes s'ils sont vraiment anonymes. Tout dans le produit a...
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AllVoices Support Team created an article,
How to Add a Case as an Admin
Case Manager Pro allows administrators to add their own cases based on information they may have received outside of AllVoices reporting (such as through an open door policy, through email, through...