Madyson Kmiec
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Activity overview
Latest activity by Madyson Kmiec-
Madyson Kmiec created an article,
Email Notifications for Custom Roles
Quick ReferenceNotificationTriggerInbound ImplicitInbound ExplicitAdmin ImplicitAdmin ExplicitNew CaseNew case submitted in the systemYesYesNoYesCase Shared with YouCase already exists, then shared...
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Madyson Kmiec created an article,
Workflow Reporting
User Guide: Workflow Charts & Advanced Filters 1. OverviewEvery workflow enabled on a case will include a standard set of charts in the Workflows Dashboard. This guide explains what each chart meas...
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Madyson Kmiec created an article,
Workflow Reporting
User Guide: Workflow Charts & Advanced Filters 1. OverviewEvery workflow enabled on a case will include a standard set of charts in the Workflows Dashboard. This guide explains what each chart meas...
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Madyson Kmiec created an article,
Sequential Naming for Cases
OverviewSequential Naming allows you to automatically assign a unique, numbered identifier to every case that comes into AllVoices. Once enabled, each new case receives a name built from your chose...
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Madyson Kmiec created an article,
Editing Prebuilt Workflows (Investigations and Performance)
This guide explains how admins can customize structured Investigation and Performance Improvement (PI) workflows — adding steps and blocks, reordering content, and controlling what appears in new c...
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Madyson Kmiec created an article,
Auto-Populated Case Fields via SFTP
OverviewAutomatically populate additional case fields via SFTP upload.Already syncing an employee file via SFTP? You'll need to sync an additional file for your additional fields. Employee sync vs....
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Madyson Kmiec created an article,
Auto-Reply to Inbound Employee Reporters
Automatically acknowledge reporters when a new case arrives or a follow-up message is received — so no one is left waiting for confirmation. What is auto-reply?When auto-reply is enabled, reporters...
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Madyson Kmiec created an article,
eSign in Workflows
eSign allows admins to send documents created within AllVoices to be signed electronically. Adding eSign to TemplatesAdmins with workflow configuration settings can enable e-signature at the templa...
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Madyson Kmiec created an article,
Custom Workflows
Custom workflows give you the flexibility to design step-by-step workflows tailored to your organization’s processes. Powered by Contextual AI, custom workflows save time, drive consistency, and en...
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Madyson Kmiec created an article,
Default Workflow
Whether it’s an investigation or documentation, teams benefit from following a consistent case management process. The default workflow is available to ensure important steps like assigning an admi...