Customizations
- Auto-Populated Case Fields via SFTP
- Auto-Reply to Inbound Employee Reporters
- Case Form Configuration
- Case Versioning
- Configurable Charts for Better Insights
- Configurable Routing Rules and Auto Assign
Product Update
- Floating Comments on Cases
- New Case Experience: Overview
- Populate your case form using information directly from your HRIS
- Email-to-Case
- Team Access Rules
- Streamline Case Creation with Vera
FAQ
- Managing Your Subscription
- Answering questions for teams that have AI concerns
- Can I delete a case?
- Can I change the name of an employee-submitted case?
- Do employees have to login to submit a report?
- Can a case be assigned to multiple admins?