With Vera's integration on case forms, submitting cases have become more intuitive and efficient. Our latest update introduces a smart feature where Vera extracts and fills out necessary fields from the information provided in the Summary or Overview section, which is now prominently positioned at the top of the case forms.
How It Works
As soon as Admins or Employees input their summary, Vera leaps into action, analyzing the text to extract pertinent information.
This intelligent process occurs in real-time, whether the user is still typing or has completed their summary, ensuring that the subsequent fields are auto-populated accurately and promptly.
Here's How It'll Look For Employee Feedback Forms
This can always be toggled on/off in in the Case Summary form:
For Admin Case Forms
This can be toggled on/off underneath the summary:
How Autofill Will Benefit You
Our goal with this upgrade is to streamline the administrative process, saving valuable time for both reporters and admins.
By reducing the manual entry workload, we aim to enhance overall efficiency and focus on the tasks that matter.
User Control
We've ensured that users can easily disable or adjust the Vera autofill feature. This control means that reporters and admins can choose when to utilize this functionality based on their preference or the specific needs of the case.
Flexibility
We understand the necessity of precision in case form submissions.
Even with Vera's autofill, reporters and admins retain full control to review and override any populated information, ensuring that the final submission is accurate and reflective of the intended content.
Disclaimer
While Vera is designed to be smart and efficient, we acknowledge the possibility of inaccuracies in data extraction. As such, we encourage all users to review the details in the case forms before submission.