AllVoices Support Team

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Latest activity by AllVoices Support Team
  • AllVoices Support Team created an article,

    AllVoices Now Offers Benchmarking Analytics

    AllVoices now features advanced Benchmarking Analytics that allows you to track various key indicators to help gauge company health and admin performance relative to other AllVoices companies. The ...

  • AllVoices Support Team created an article,

    AllVoices for Admins Installation Guide

    Slack for Admins allows your AllVoices users to create new and add to existing AllVoices cases directly within Slack.    Note: Prior to following the steps below, you must have the ability to manua...

  • AllVoices Support Team created an article,

    Need Support?

    For support, feedback, questions or concerns please reach out to support@allvoices.co

  • AllVoices Support Team created an article,

    Slack for Employees Installation Guide

    The AllVoices Slack app allows employees to conveniently, anonymously, and safely communicate any and all feedback, questions, kudos or concerns with company leadership directly within Slack.   1. ...

  • AllVoices Support Team created an article,

    Slack for Employees User Guide

    The purpose of this guide is to outline the functionality of the AllVoices Slack app. If your AllVoices company account does not have AllVoices for Employees integration enabled, reach out to your ...

  • AllVoices Support Team created an article,

    Admin Creating or Adding to a Case Via Slack User Guide

    The purpose of this guide is to outline the functionality of the AllVoices - Admin Slack app. With AllVoices - Admin, you are able to capture entire Slack message threads and use them to either cre...

  • AllVoices Support Team created an article,

    Case Messaging: Message Involved Parties From a Manual Case

    Admins can send messages from cases using the involved party’s email address so that all communications regarding the case are captured directly in AllVoices.     Message an Involved Party Owners, ...

  • AllVoices Support Team created an article,

    Exporting Cases & Reports

    Within a case or report, you now have the ability to export all information into a PDF. See more details below:   What changed? When you're in a report or case, there is now an export icon in the t...

  • AllVoices Support Team created an article,

    Messaging Templates for Admins

    You can now create and use messaging templates within a messaging window with a reporter. See more details below: What changed? Within a messaging window with a reporter, you will now see a new ico...

  • AllVoices Support Team created an article,

    Admin Auto-Blocking Guide

    Auto-blocking enables the reporter to block an administrator from viewing their report by entering the administrator’s email address at the time of report submission.     Reporter provides the admi...