AllVoices was founded on the principle that employees are more likely to share honest feedback and report issues if they are truly anonymous. Everything about the product was built with this core value in mind.
Here's How We Do It
- AllVoices never collects email addresses (unless employees choose to be non-anonymous). An email address is often associated with your name, and our user testing showed that employees felt uncomfortable sharing it for follow up, even knowing it will not be shared with the company.
- AllVoices does not collect IP addresses or share IP addresses
- When it’s collected, department and location data is always optional, in case sharing this information would compromise your anonymity.
- We ask for your mobile number to ensure you are not a bot and so that your company can follow up with you while you remain anonymous. We encrypt this number, and no one on the AllVoices team or at your company can ever see your number. Each report instead has a unique identifier called a Report ID.
- We use Twilio’s encryption services to ensure that your phone number is encrypted on their end as well. We use Twilio to send you the original verification code, and the follow up text messages when your company responds to your report.
- As it relates to security of your data, AllVoices uses multiple security measures to ensure that it is never breached or accessed. Any data you enter into AllVoices is fully secured using Advanced Encryption Standard (AES-256) and a uniquely generated encryption key. All access to AllVoices is highly restricted, monitored and logged.