AllVoices Support Team

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Activity overview

Latest activity by AllVoices Support Team
  • AllVoices Support Team created an article,

    AllVoices Admin Dashboard Revamp: Case Manager 2.0

    A new AllVoices dashboard (aka Case Manager 2.0) impacting all users is dropping soon! Our new dashboard layout creates a cleaner and more connected user experience. See below for a comprehensive w...

  • AllVoices Support Team created an article,

    Link Related Cases

    You can now link cases directly within AllVoices to better track systemic issues and quickly reference related cases.    Linking a Case    Any admin (Owner, Primary, Sub) can link cases which they ...

  • AllVoices Support Team created an article,

    AllVoices Now Offers Benchmarking Analytics

    AllVoices now features advanced Benchmarking Analytics that allows you to track various key indicators to help gauge company health and admin performance relative to other AllVoices companies. Note...

  • AllVoices Support Team created an article,

    AllVoices for Admins App for Slack Installation Guide

    The AllVoices for Admins App for Slack allows your AllVoices users to create new and add to existing AllVoices cases directly within Slack.    Note: Prior to following the steps below, you must hav...

  • AllVoices Support Team created an article,

    Need Support?

    For support, feedback, questions or concerns please reach out to support@allvoices.co

  • AllVoices Support Team created an article,

    AllVoices App for Slack for Employees Installation Guide

    The AllVoices App for Slack for Employees allows employees to conveniently, anonymously, and safely communicate any and all feedback, questions, kudos or concerns with company leadership directly w...

  • AllVoices Support Team created an article,

    AllVoices App for Slack for Employees User Guide

    The purpose of this guide is to outline the functionality of the AllVoices App for Slack for Employees. If your AllVoices company account does not have AllVoices for Employees integration enabled, ...

  • AllVoices Support Team created an article,

    Admin Creating or Adding to a Case Via AllVoices App for Slack User Guide

    The purpose of this guide is to outline the functionality of the AllVoices - Admin app for Slack. With AllVoices - Admin, you are able to capture entire Slack message threads and use them to either...

  • AllVoices Support Team created an article,

    Admin-Created Case Messaging: Message Involved Parties From a Case Input By an Admin

    Admins can send messages from cases using the involved party’s email address so that all communications regarding the case are captured directly in AllVoices.     Message an Involved Party Owners, ...

  • AllVoices Support Team created an article,

    Exporting Cases & Reports

    Within a case or report, you now have the ability to export all information into a PDF. See more details below:   What changed? When you're in a report or case, there is now an export icon in the t...