When you are clicked into a report, toggle to Messages to access the secure messaging portal. Here you can write back directly to the reporter, asking for additional information, providing resources, or simply thanking them for submitting their feedback.
The assigned admin will be notified via email when the reporter responds to their message.
Employees / Reporters
As the reporter, you will be notified via text message when your company responds. You will be sent a link and unique code to access the messaging portal on their end. As a reminder, your phone number is encrypted, so even though you are notified via text message, your company cannot see your phone number.
When you access your messaging portal through your unique link and code, you will be able to read your company’s message, and respond back. You can also view your report by clicking My Report on the side tab.